At pinkbballoons.com, we are committed to providing a website and shopping experience that is accessible to all users, including individuals with disabilities. We believe everyone should be able to browse, shop, and interact with our website comfortably and independently.

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1. Our Commitment

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are recognized international standards for website accessibility. Our goal is to ensure that our website is:

• Perceivable: Content is available in formats accessible to assistive technologies.

• Operable: Website navigation can be used with keyboards and assistive devices.

• Understandable: Information and instructions are clear and easy to follow.

• Robust: The website is compatible with current and future assistive technologies.

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2. Accessibility Features

We strive to provide the following accessibility features:

• Alternative text for images where applicable

• Clear contrast between text and background for readability

• Text that can be resized using browser zoom settings

• Structured page layouts to support screen readers

• Keyboard-accessible navigation and checkout processes

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3. Ongoing Improvements

Accessibility is an ongoing priority. We regularly review our website and work to identify and resolve accessibility barriers. We also collaborate with platform providers and third-party services to improve accessibility where possible.

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4. Known Limitations

Some third-party tools or integrations may have accessibility limitations. We continue to monitor these tools and seek improvements or alternatives where available.

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5. Feedback and Support

If you experience difficulty accessing any part of our website or need assistance, please contact us:

pinkbballoons.com
64 N Row
London W1K 7DA
United Kingdom

Email: support@pinkbballoons.com
Phone: +44 203 885 4921

We aim to respond to accessibility requests within 2 business days.