At PinkBBalloons, we pour creativity and care into every beautifully curated collection — from our foil balloons and paperboard village décor to our elegantly designed tableware. We deeply respect the intellectual property rights of artists, designers, and creators, and we expect the same respect to be extended to the original works featured on our platform. This policy explains how we handle copyright infringement claims under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

Our Commitment to Intellectual Property

We take copyright protection seriously. All product photography, design artwork, written content, and branding associated with PinkBBalloons — including imagery of our paper cups, party banners, foil balloons, and seasonal décor collections — are either owned by us or used with proper authorisation. If you believe that any content appearing on https://pinkbballoons.com/ infringes upon your copyright, we encourage you to notify us promptly using the procedure outlined below.

How to Submit a DMCA Takedown Notice

If you are a copyright owner (or authorised to act on behalf of one) and believe that material on our website infringes your copyright, you may submit a written DMCA takedown notice to our designated DMCA agent. To be considered valid under 17 U.S.C. § 512(c)(3), your notice must include all of the following information:

• A physical or electronic signature of the person authorised to act on behalf of the copyright owner;
• Identification of the copyrighted work you claim has been infringed (e.g., a specific design, photograph, or written content);
• Identification of the infringing material and its location on our website — please include the specific URL(s) where the allegedly infringing content can be found;
• Your contact information, including your full name, mailing address, telephone number, and email address;
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law;
• A statement, made under penalty of perjury, that the information in your notification is accurate and that you are the copyright owner or are authorised to act on the copyright owner's behalf.

Designated DMCA Agent

Please send all valid DMCA notices to our designated agent:

• Agent Name: WULBI LTD
• Legal Business Name: WULBI LTD (Company No. 17332116)
• Email: support@pinkbballoons.com
• Phone: +44 7518 327794
• Mailing Address: 20 Wenlock Road, London, United Kingdom, N1 7GU
• Business Hours: Monday – Friday: 9:00 AM – 6:00 PM | Saturday: 10:00 AM – 4:00 PM | Sunday: Closed (GMT/BST)

Our Response Time

We are committed to reviewing and responding to all valid DMCA takedown notices within 48 hours of receipt. Upon verification of a valid claim, we will act expeditiously to remove or disable access to the allegedly infringing content while the matter is investigated.

Counter-Notification Process

If you believe that material was removed or disabled as a result of a mistake or misidentification, you have the right to submit a counter-notification under 17 U.S.C. § 512(g). A valid counter-notification must include:

• Your physical or electronic signature;
• Identification of the material that was removed or disabled and the location where it appeared before removal;
• A statement, made under penalty of perjury, that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification;
• Your full name, address, and telephone number;
• A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which PinkBBalloons may be found), and that you will accept service of process from the person who submitted the original DMCA notice.

Upon receipt of a valid counter-notification, we will forward it to the original complainant. If the complainant does not notify us within 10 to 14 business days that they have filed a court action, we may, at our discretion, restore the removed material.

Warning Against False Claims

Please note: Under 17 U.S.C. § 512(f), any person who knowingly and materially misrepresents that material is infringing — or that material was removed by mistake — may be subject to civil liability, including damages, costs, and attorneys' fees. We take false or bad-faith claims seriously and reserve the right to seek appropriate remedies.

Repeat Infringer Policy

In accordance with the DMCA and other applicable laws, PinkBBalloons maintains a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers of intellectual property rights.

Questions or Concerns?

If you have any questions about this DMCA / Copyright Policy, or if you need guidance on submitting a notice, please do not hesitate to reach out to us. Our team aims to respond to all enquiries within 48 hours.

Email: support@pinkbballoons.com
Phone: +44 7518 327794
Address: WULBI LTD, 20 Wenlock Road, London, United Kingdom, N1 7GU

Follow the Celebration — and always keep it beautifully yours.