These Billing Terms & Conditions explain how payments are processed when you place an order on pinkbballoons.com. By completing a purchase on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept secure payment methods, including:

• Major credit and debit cards (Visa, MasterCard, American Express)

• PayPal

• Other secure payment methods displayed at checkout

All payments are processed in British Pounds Sterling (GBP £) unless otherwise stated.

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2. Payment Processing

Full payment is required before an order is processed and shipped.

Payments are handled through secure third-party payment providers. We do not store or have direct access to your full credit or debit card details.

Once payment is successfully completed, you will receive an order confirmation email with your purchase details.

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3. Billing Information Accuracy

Customers are responsible for providing accurate and complete billing information at checkout.

If incorrect billing details are provided, payment processing may fail or the order may be delayed or cancelled.

We are not responsible for delivery delays or processing issues caused by incorrect billing or shipping information.

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4. Order Confirmation and Invoices

A confirmation email is automatically sent after successful payment.

If you require an invoice, please contact us with your order number.

Email: support@pinkbballoons.com

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5. Pricing and Taxes

All prices are listed in GBP (£) and include applicable UK VAT where required.

For international orders, any customs duties, import taxes, or local fees are the responsibility of the customer.

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6. Failed or Declined Payments

If a payment is declined or fails, the order will not be processed.

Customers may attempt payment again using a valid payment method or contact their payment provider.

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7. Fraud Prevention

We reserve the right to refuse, suspend, or cancel any order suspected of unauthorized or fraudulent activity.

Fraudulent transactions may be reported to the appropriate authorities.

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8. Refunds and Billing Disputes

Refunds are handled in accordance with our Refund & Returns Policy.

Approved refunds are issued to the original payment method.

If you have a billing concern, please contact us first so we can assist in resolving the issue.

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9. Contact Information

For billing questions or invoice requests, please contact us:

pinkbballoons.com
64 N Row
London W1K 7DA
United Kingdom

Email: support@pinkbballoons.com
Phone: +44 203 885 4921